Introduction
Otithee.com, referred to as “we,” “our,” or “us,” is owned and operated by Otithee Limited, a company registered in Bangladesh. This Privacy Policy explains how we collect, use, share, and protect the personal information (“Personal Information”) of individuals who use our international booking platform. Our services include hotel, resort, transport, convention hall, shared room, and apartment bookings through our website and mobile applications.
By accessing our website or app, you agree to the terms of this Privacy Policy, including how we handle your Personal Information.
We may update this Privacy Policy from time to time to reflect changes in technology, laws, or our services. Updates will be posted with a revised effective date. Please review the policy periodically to stay informed. Continued use of our services after updates signifies your acceptance of the changes.
If you disagree with any part of this policy, please refrain from using our services.
By accessing our website or app, you agree to the terms of this Privacy Policy, including how we handle your Personal Information.
We may update this Privacy Policy from time to time to reflect changes in technology, laws, or our services. Updates will be posted with a revised effective date. Please review the policy periodically to stay informed. Continued use of our services after updates signifies your acceptance of the changes.
If you disagree with any part of this policy, please refrain from using our services.
What Information We Collect
Information You Provide:
When you make a booking, register an account, or interact with us, we collect information such as:
– Full name, email address, phone number, and physical address.
– Payment details, like credit card information.
– Booking preferences, including accommodation types, travel dates, and special requests.
– Communications via email, chat, or customer service.
Information About Others:
If you book for someone else, we may collect their Personal Information (e.g., name, preferences). Please ensure you have their consent before sharing their information.
Information from Other Sources:
We may receive information from third-party providers, partners, or public sources, including:
– Updated contact details or demographic information.
– Transaction details for customer support or fraud prevention.
Automatically Collected Information:
We collect certain data when you use our platform, such as:
– Device information, IP address, browser type, and operating system.
– Activity logs, like pages viewed, searches, and bookings.
– Cookies and tracking data for personalization and analytics.
When you make a booking, register an account, or interact with us, we collect information such as:
– Full name, email address, phone number, and physical address.
– Payment details, like credit card information.
– Booking preferences, including accommodation types, travel dates, and special requests.
– Communications via email, chat, or customer service.
Information About Others:
If you book for someone else, we may collect their Personal Information (e.g., name, preferences). Please ensure you have their consent before sharing their information.
Information from Other Sources:
We may receive information from third-party providers, partners, or public sources, including:
– Updated contact details or demographic information.
– Transaction details for customer support or fraud prevention.
Automatically Collected Information:
We collect certain data when you use our platform, such as:
– Device information, IP address, browser type, and operating system.
– Activity logs, like pages viewed, searches, and bookings.
– Cookies and tracking data for personalization and analytics.
How We Use Your Information
We use your Personal Information to:
– Process and confirm bookings for accommodations or services.
– Handle payments and send invoices or confirmations.
– Provide customer support and address inquiries or disputes.
– Improve our platform through user feedback and analytics.
– Personalize your experience and recommend relevant services.
– Inform you about promotions, loyalty programs, or offers (with your consent).
– Comply with legal requirements, prevent fraud, and enforce terms of use.
– Process and confirm bookings for accommodations or services.
– Handle payments and send invoices or confirmations.
– Provide customer support and address inquiries or disputes.
– Improve our platform through user feedback and analytics.
– Personalize your experience and recommend relevant services.
– Inform you about promotions, loyalty programs, or offers (with your consent).
– Comply with legal requirements, prevent fraud, and enforce terms of use.
Email Communications
We may send you emails for booking confirmations, travel updates, or promotional offers. You can unsubscribe from promotional emails at any time using the link provided in the email. However, transactional emails, like booking confirmations, will still be sent as necessary.
How We Share Your Information
To ensure seamless service, we may share your Personal Information as follows:
With Service Providers:
– Hotels, airlines, transport operators, or event organizers to fulfill your bookings.
– Vendors for payment processing, analytics, or customer support.
With Business Partners:
– Third parties offering related services, like travel insurance or car rentals.
Corporate Affiliates:
– Other companies in our group for better service or product recommendations.
Legal Compliance:
– To comply with laws, court orders, or regulatory requirements.
In Case of Transactions:
– During mergers, acquisitions, or sales of company assets.
Aggregated Data:
– Non-personal information shared for insights, such as website traffic or trends.
With Service Providers:
– Hotels, airlines, transport operators, or event organizers to fulfill your bookings.
– Vendors for payment processing, analytics, or customer support.
With Business Partners:
– Third parties offering related services, like travel insurance or car rentals.
Corporate Affiliates:
– Other companies in our group for better service or product recommendations.
Legal Compliance:
– To comply with laws, court orders, or regulatory requirements.
In Case of Transactions:
– During mergers, acquisitions, or sales of company assets.
Aggregated Data:
– Non-personal information shared for insights, such as website traffic or trends.
Data Protection
We use robust security measures to protect your Personal Information from unauthorized access, use, or disclosure. While we strive to keep your data safe, no system is completely secure.
Your Rights and Choices
– Access and Correction: You can view or update your information through your account or by contacting us.
– Data Portability: Request a copy of your data in a portable format where applicable.
– Opt-Out: Unsubscribe from promotional emails or adjust cookie settings.
– Delete Information: Request data deletion, subject to legal or contractual obligations.
– Data Portability: Request a copy of your data in a portable format where applicable.
– Opt-Out: Unsubscribe from promotional emails or adjust cookie settings.
– Delete Information: Request data deletion, subject to legal or contractual obligations.
Third-Party Links
Our platform may link to third-party websites or services. This Privacy Policy applies only to our platform, and we are not responsible for the privacy practices of others.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors without parental consent.